Things I liked:First I would like to say that the way your site is layed out , made shopping for this pistol an easy process . Your promise of quality and the excellance in handeling my order has made me a very happy customer . You full filled my order with quality products and with great speed and your follow up to my purchase is inpressive !I look forward to our future dealings . Things I would have changed:My only suggestion for inproving this sale would have been to include a manuel in a booklet form for this pistol with the package ! Also I know your in business to sell products that make money but , you might concider packaging this weapon in a little nicer package that could be used as a gun case until the customer decides to upgrade the case ,to something more inpressive .I'm not trying to find fault , It would just be nicer to have a temporary place to store my pistol that would protect it from damage , until I decided to purchase a case I would like to store it in on a more permanent basis ! What others should know:Yeah , When you purchase a weapon from these folks ,and they complete the order and now have your money , they don't disapear . You can count on the fact that you didn't just purchase a weapon ,you also purchased great service backed up with knowledge !