Saris Freedom Hitch Bike Rack Reviews

I’ve had this bike rack for years. It’s not super heavy like some racks and the bikes feel secure. Love the locking pin. Easy to use. Only thing I’d change are the gray knobs. I’ve lost a few and can’t find replacements. Rack is still functional though.

I bought this rack a year ago. The first time we used it one of the wheel trays broke. Contacted support and they sent me one to replace it. Same thing happened last week - a wheel tray broke. This time support will not do anything - even though the rack is still under warranty. Support rep stated "Unfortunately, we would not be able to send this under warranty since wheel trays are not covered". So obviously they know these wheel tray's are poorly constructed - since they are not covering them under the warranty. We have used the rack less then 10 times in less than a year, and already 2 of the wheel trays have broken. I highly advise to stay away from this rack or any of the racks that use these wheel trays since they will break and you will be replacing them at your own expense.

Great rack and significantly cheaper than competitors but this model doesn’t fit a full 29in medium frame bike.

Could use a longer strap for ebikes and maybe faster response time instead of several days but the product is good

I purchased the Freedom 2 after another biker recommended it. They had owned their's for seven years. Right out of the box I could tell it was very well made. It looks great on our Outback and is very solid and stable. Customer service is top notch!

After researching many options, I am very satisfied with my purchase of this bike rack. It is easy to attach and remove from the hitch, not too bulky, well made and sturdy. My bike remained stable and secure even while driving down the interstate and through 50 MPH wind gusts. Highly recommend!

I brought this about a month ago and I am so happy I did because it is a safe way to travel with my bike and easy to use! Love it

I had this rack for a few years, replacing a roof rack prior. It is very good, works with a wide variety of bikes, and I have never had an issue with scratching of a bike frame during transport. Only miss - I have since gotten into fat biking and a) had to purchase the larger tire base, and b) after doing so, realized my wheelbase is over 48 inches. The rack is 2-3 inches too narrow to hold my bike. Trying to buy a replacement bar to widen it right now.

First bike rack purchased and wanted a platform hitch rack. So far, very stable and easy to use. Only wish it would fold ups when not in use, then I'd give 5 stars.

Purchased a Freedom 2 for my daughter and now a 2nd one for myself. Very good rack and competitive price.