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    • Warranty period

      One year manufacturer's warranty on most items. Click for details

    • Shipping time frame

      Orders received by 12 EST usually ship next business day. Click for details

    • Exchange/Refund policy

      Return any item in new condition for a refund or exchange. Click for details

    • Service

      Airgun or airsoft gun need fixed? Looking for peace of mind with our 10-for-$10 test or to save time with 20-for-$20 service? Our full service tech and repair shop can help! Click for details

    • Free shipping

      Free ground shipping for orders over $150! Click for details

    You must be 18 years or older to buy any air gun or air rifle in our store.  Shipping Restrictions

    PYRAMYD AIR PRIVACY STATEMENT

    This privacy statement discloses the privacy practices for www.pyramydair.com.
    If you feel that this company is not abiding by its posted privacy policy, you should first contact Security Administrator by e-mail secadmin@pyramydair.com.

    Information Collection and Use

    Pyramyd Air is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Pyramyd Air collects information from our users at several different points on our website.

    Order

    We request information from the user on our order form. Here a user must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, this contact information is used to get in touch with the user.

    Cookies

    A cookie is a piece of data stored on the user's hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates. For instance, by setting a cookie on our site, the user would not have to log in a password more than once, thereby saving time while on our site.

    Log Files

    We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

    Sharing

    We do not share any of our customer information with any 3rd parties.

    Links

    This web site contains links to other sites. Please be aware that Pyramyd Air is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

    Tell-A-Friend

    If a user elects to use our referral service for informing a friend about our site, we ask them for the friend's name and email address. Pyramyd Air will automatically send the friend a one-time email inviting them to visit the site. Pyramyd Air stores this information for the sole purpose of sending this one-time email. The friend will contact Pyramyd Air at the URL shown in the e-mail to request the removal of this information from their database.

    Security

    This website takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line.

    When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to unlocked, or open, when you are just 'surfing'.

    While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers' information is protected. Finally, the servers that we store personally identifiable information on are kept in a secure environment, behind a locked cage.

    If you have any questions about the security at our website, you can send an email to secadmin@pyramydair.com.

    Notification of Changes

    If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

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