Resources

Buy With Confidence

• Free Shipping

  Get FREE shipping on qualifying orders! Any order $150+ with a shipping address in the contiguous US will receive the option for free ground shipping on items sold & shipped by Pyramyd AIR during checkout. Certain restrictions apply.
  
  Free shipping may not be combined with a coupon unless stated otherwise.
  
  View Shipping Info

• Shipping Time Frame

  We work hard to get all orders placed by 12 pm EST out the door within 24 hours on weekdays because we know how excited you are to receive your order. Weekends and holiday shipping times will vary.
  
  During busy holidays, we step our efforts to ship all orders as fast as possible, but you may experience an additional 1-2 day delay before your order ships. This may also happen if you change your order during processing.
  
  View Shipping Times

• Shipping Restrictions

  It's important to know that due to state and local laws, there are certain restrictions for various products. It's up to you to research and comply with the laws in your state, county, and city. If you live in a state or city where air guns are treated as firearms you may be able to take advantage of our FFL special program.
  
  U.S. federal law requires that all airsoft guns are sold with a 1/4-inch blaze orange muzzle or an orange flash hider to avoid the guns being mistaken for firearms.
  
  View Shipping Restrictions

• Expert Service and Repair

  We have a team of expert technicians and a complete repair shop that are able to service a large variety of brands/models of airguns. Additionally, we are a factory-authorized repair/warranty station for popular brands such as Air Arms, Air Venturi, Crosman, Diana, Seneca, and Weihrauch airguns.
  
  Our experts also offer exclusive 10-for-$10 Test and 20-for-$20 Service, which evaluates your air gun prior to leaving our warehouse. You'll be able to add these services as you place your order.
  
  View Service Info

• Warranty Info

  Shop and purchase with confidence knowing that all of our air guns (except airsoft) are protected by a minimum 1-year manufacturer's warranty from the date of purchase unless otherwise noted on the product page.
  
  A warranty is provided by each manufacturer to ensure that your product is free of defect in both materials and workmanship.
  
  View Warranty Details

• Exchanges / Refunds

  Didn't get what you wanted or have a problem? We understand that sometimes things aren't right and our team is serious about resolving these issues quickly. We can often help you fix small to medium issues over the phone or email.
  
  If you need to return an item please read our return policy.
  
  Learn About Returns