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  • Warranty period

    One year manufacturer's warranty on most items. Click for details

  • Shipping time frame

    Orders received by 12 EST usually ship next business day. Click for details

  • Exchange/Refund policy

    Return any item in new condition for a refund or exchange. Click for details

  • Service

    Airgun or airsoft gun need fixing? Looking for peace of mind with our 10-for-$10 test or to save time with 20-for-$20 service? Our full service tech and repair shop can help! Click for details

  • Free shipping

    Free ground shipping for orders over $150! Click for details

  • Shipping Restrictions

    Shipping restrictions by location Click for details

You must be 18 years or older to buy any air gun or air rifle in our store. Airgun Safety Rules.

Contact Us

Contact Customer Sales and Service for product recommendations, place an order and for assistance with an existing order. We are available Monday through Friday 9AM to 6PM Eastern and Saturday 10AM to 5PM Eastern by phone, email and chat.

Order pickup and facility visit If you'd like to pick up your order at Pyramyd Air or visit our facility for any other reason, please call 216-896-0893 to make an appointment. Please provide 72 hours notice. Reception is available Monday-Friday, 10 AM-4 PM, Eastern.

By phone: (888) 262-4867
By fax: (216) 896-0896
Via e-mail:

Or simply write to us:
Pyramyd Air
5135 Naiman Parkway
Solon, OH 44139

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