Pyramyd Air is an internet retailer and wholesaler selling airguns, airsoft products and accessories to customers around the world. In business since 1993, Pyramyd Air originally sold products only at airgun shows and through a print catalog. Our first website went live in 1996. Ecommerce capability was added in 1999, making us the first U.S. company to accept orders for airguns and pellet guns online.
Today, Pyramyd Air has the largest airgun website in the world. We stock airguns from the finest American, European and Asian manufacturers and our products number over 4,000. Our mission is to grow the shooting community through delivery of stellar products, knowledge and service, ensuring safety and guaranteeing limitless enjoyment. The dedication and passion of our employees is what earned us the Bizrate Circle of Excellence Award.
We are located in Solon, Ohio, approximately 25 minutes southeast of downtown Cleveland. We are always interested in talking to energetic and enthusiastic individuals who share our passion for aigunning. If you have experience in any of the following areas and would like to explore a career with us, we want to hear from you.
We have free parking in close proximity to our office and a casual work attire policy. Benefits include paid holidays and time off, a 401(k) savings plan with match, and a competitive insurance program covering medical, dental, vision, life and disability protection.
Pyramyd Air is an equal opportunity employer and we value the diversity of our team.
Under general supervision, conducts and maintains positive interactions with customers by phone or email. Pyramyd Air's Technical Customer Support Representatives are recognized as experts in the Airgun industry. As a Tier 3 Technical Support Representative, you will provide our customers with an exceptional experience through diligent, prompt follow-up, friendly, honest advice and expert knowledge of various airguns and accessories. You will work closely with both customer service and our gunsmiths to solve customer's airgun issues.
Get FREE shipping on qualifying orders!
Any order $150+ with a shipping address in the contiguous US
will receive the option for free ground shipping during checkout.
Certain restrictions apply.
Additionally, receive free no-hassle shipping for orders under 10 pounds, between $120 - $149 and with a shipping address in the contiguous US including P.O. boxes and military APO, FPO and DPO destinations. Certain restrictions apply.
Free shipping may not be combined with a coupon unless stated otherwise.
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We work hard to get all orders placed by 12 pm EST out the door within 24 hours on weekdays
because we know how excited you are to receive your order.
Weekends and holiday shipping times will vary.
During busy holidays, we step our efforts to ship all orders as fast as possible, but you may experience an additional 1-2 day delay before your order ships. This may also happen if you change your order during processing.
View Shipping Times
It's important to know that due to state and local laws, there are certain restrictions for various products.
It's up to you to research and comply with the laws in your state, county, and city.
If you live in a state or city where air guns are treated as firearms you may be able to take advantage of our FFL special program.
U.S. federal law requires that all airsoft guns are sold with a 1/4-inch blaze orange muzzle or an orange flash hider to avoid the guns being mistaken for firearms.
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We have a team of expert technicians and a complete repair shop that are able to service a large variety of brands/models of airguns.
Additionally, we are a factory-authorized repair/warranty station for popular brands such as
Air Arms, Air Venturi, Crosman, Diana, Seneca, and Weihrauch airguns.
Our experts also offer exclusive 10-for-$10 Test and 20-for-$20 Service, which evaluates your air gun prior to leaving our warehouse. You'll be able to add these services as you place your order.
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Shop and purchase with confidence knowing that all of our air guns (except airsoft) are protected
by a minimum 1-year manufacturer's warranty from the date of purchase unless otherwise noted on the product page.
A warranty is provided by each manufacturer to ensure that your product is free of defect in both materials and workmanship.
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Didn't get what you wanted or have a problem? We've got you covered!
Return any item in new condition along with its original packaging and any accessories
that might have come with your air gun and receive a full product refund within 60 days of purchase
or, if you'd prefer, exchange for another product.
Our customer service team can help determine the best course of action and provide you with some options in the event you're interested in an exchange.
Learn About Returns
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Airgun safety is no accident. You must be 18 years or older to buy any air gun or air rifle in our store.
Text JOIN to 91256 and get $10 Off Your Next $50+ Order.