by B.B. Pelletier
On the heels of yesterday’s blog about what people expect after making a purchase, we noticed that there was a lot of interest in the product reviews on Pyramyd Air’s site. Edith (for those who don’t know…she’s my wife) will address those questions and give you some insight into how reviews (good, bad & ugly) are handled. As long as she’s at it, she’ll also give you the scoop on customer images.
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Take it away, girl!
One of most time-consuming jobs I have at Pyramyd Air is reading customer gun reviews. When the review process was originally created, it was easy to handle. Now, it doesn’t take long before I get a huge backlog if I decide to skip a day or a week.